Happiness Is Pets Reviews
(Rated by 13 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Price & Quality5.0
- Shipping & Delivery4.2
- Return Policy4.3
- Customer Service4.2
Recent Customer Reviews (13)
Ignacio Trinh
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Dominic Séguin
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Mario Unger
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Nurali Khadzhiyev
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Villads Lauritsen
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Hannah Petersen
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Kenneth Lemke
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Matthew Koepke
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Katelyn Fanning
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Kristin Richardson
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Happiness Is Pets Pricing
Puppy Prices
$2,000 - $3,500
Cat visit
$35
Dog visit
$70
Happiness Is Pets Pros & Cons
Pros
1
Health and Socialization Focus: The site emphasizes offering puppies from the healthiest and most socially adjusted dogs, with monthly visits to breeders to ensure quality.
2
Customer Guarantees: Provides a 2-year health warranty covering many congenital defects and a 7-day complimentary veterinary check at in-network clinics for new puppies.
3
Positive Customer Experiences: Multiple customers praise the knowledgeable, friendly staff (notably Karen), good customer service, clean facilities, reasonable prices, and helpful guidance in choosing pets.
4
Employee Perspective (Positive): Some employees report enjoying working with dogs and having good coworkers.
CONS
1
BBB Accreditation Status: Happiness is Pets is not accredited by the Better Business Bureau (BBB) and holds a BBB rating of C due to failure to respond to complaints.
2
Negative Employee Reviews: Some employee reviews mention serious issues such as dogs dying under care, withheld pay if quitting, mandatory weekend work without flexibility for days off, long work hours (five 10-hour days), and chastisement for taking time off.
Happiness Is Pets Features and Benefits
Features
Local Breeders & Canine Care
Sourcing puppies from local breeders who prioritize health and social adjustment, with monthly visits to breeders to ensure quality
Health Guarantee
Offers a 2-year health warranty covering many congenital defects, providing extended peace of mind beyond the typical first-year coverage
Veterinary Check
Provides a complimentary wellness check-up within 7 days of purchase at any in-network veterinary clinic
Customer Service
Known for knowledgeable, friendly, and passionate staff who assist customers thoroughly in choosing their new pets
Clean and Well-Maintained Facilities
The store environment is clean and well-kept, enhancing customer confidence
Breed Information
Detailed breed profiles available on the website, including traits such as grooming needs, energy levels, trainability, barking tendencies, and disposition
Pricing Transparency
Specific prices for individual breeds available on website under each pet listing, with additional options, taxes, or terms disclosed in final sale documents